When American Barbell exercise equipment is used and maintained correctly, it offers years of enjoyment. With your purchase, you're acquiring some of the finest products on the market, and we fully stand behind our equipment with the following warranties to address any possible defects. By taking delivery of and using American Barbell products, enclosed with this Warranty and Limited Liability statement, you acknowledge your agreement with its terms and conditions, including, but not limited to, the section that outlines the submission of disputes to arbitration and the governing law provisions.

 

 

 

 

 

 

 

 

 

 

 

American Barbell products, known as barbells for weightlifting and powerlifting, are warranted to be free from manufacturer defects in material and workmanship for the lifetime of these products when used as intended. This limited warranty defines "lifetime" coverage as lasting until the product becomes unusable due to reasons other than workmanship defects, material defects, or design issues. Please note that this limited lifetime warranty applies exclusively to the original customer for the duration of their ownership and is non-transferable. Additionally, it's important to be aware that this limited lifetime warranty does not extend to a bar's finish or coating and claims of bending will be addressed on a case-by-case basis, typically due to potential misuse.

Products Included Under Warranty & Liability

 

OB20-SS-NBCB	Stainless Bearing Bar (Competition Spec)	20KG
OB15-SS-NBCB	Stainless Bearing Bar (Competition Spec)	15KG

 

OB20-CH-NB	Performance Bearing Bar Performance Bearing Bar Stainless Steel Precision Training Bar Stainless Steel Precision Training Bar Performance Training Bar Performance Training Bar Cerakote California Bar and their variants Cerakote California Bar and their variants Elite Power Bar Stainless Steel IPF Powerlifting Chewy Bar American Barbell Power Bars	20KG
OB15-CH-NB		15KG
OB20-SS-IWF		20KG
OB15-SS-IWF		15KG
OB20-CH-IWF		20KG
OB15-CH-IWF		15KG
OB202-CA		20KG
OB152-CA		15KG
OB20-SS-IPF		20KG
OB20-IPF-C20		20KG
OB20-CH-IPF		20KG

 

 

 

 

 

 

American Barbell warrants that American Barbell products, known as training bars for weightlifting, shall be free from manufacturer defects in material and workmanship for ten (10) years from the date of delivery to only the original customer. For purposes of this limited warranty, the 10-year warranty coverage could and will end at that time prior to 10 years if the applicable product becomes unusable for reasons other than defects of workmanship or material. The limited warranty does NOT cover a bar's finish/coating and claims of bending shall be handled on a case-by-case basis, as they are often attributed to misuse.

Products Included Under Warranty & Liability

 

OB20-CH	Training Bar	20KG
OB15-CH	Training Bar	15KG
OB20-IPF	Grizzly Power Bar	20KG
OB10-CH-IWF	Junior Performance Training Bar	10KG

 

 

 

 

American Barbell warrants that all other American Barbell bars not specifically mentioned above shall be free from defects in material and workmanship for a period of one (1) year from the date of delivery to the original customer. For purposes of this limited warranty, the 1- year warranty coverage could and will end at any time prior to 1 year if the applicable product becomes unusable for reasons other than defects in workmanship or material. NOTE: OB20-NT, OB15-NT, and OB10-NT are NOT COVERED UNDER WARRANTY against bending for any reason.

 

 

 

 

 

 

American Barbell warrants that American Barbell products known as American Barbell Solid Head Urethane Dumbbells/Fixed Barbells (Series I), American Barbell Solid Head Urethane Dumbbells/Fixed Barbells (Series II) and American Barbell Urethane Olympic Grip Plates shall be free from defects in material and workmanship for a period of five (5) years from the date of delivery to original customer. For purposes of this limited warranty, the 5-year warranty coverage could and will end at any time prior to 5 years if the applicable product becomes unusable for reasons other than defects in workmanship or material.

Products Included Under Warranty & Liability

DBAB1 Series 1 Solid Head Urethane Dumbbells

BBAB1 Series 1 Solid Head Urethane Fixed Barbells OPAB1-XR American Barbell Urethane Olympic Grip Plates

 

 

 

 

 

American Barbell warrants that their URETHANE Pro-Series bumper plates shall be free from defects in material and workmanship for a period of five (5) years from the date of delivery to the original customer. This limited warranty is pro-rated based on time in service. Coverage may end at any time prior to 5 years if the applicable product becomes unusable for reasons other than defects in workmanship or material. To maintain warranty coverage, all plates must be used properly on approved wood or rubber platforms or rubber floors with a minimum thickness of 12MM. The original customer is responsible for all shipping charges regarding replacements.

Products Included Under Warranty & Liability

BPU2 Color LB Urethane Pro Series Bumper Plates

BPU2 Black LB Urethane Pro Series Bumper Plates

BPU2 Color KG Urethane Pro Series Bumper Plates

 

 

 

 

 

 

 

 

 

 

American Barbell offers the following warranties for our products:

Frame:

Limited lifetime on structural frame parts and welds

Parts:

3-year warranty against manufacturer defects, structural moving parts, components, bearings, bushings, pulleys, and seat adjustments. Please note that this 3-year warranty coverage may end before the full term if the product becomes unusable due to reasons other than defects in workmanship or material.

Upholstered Surfaces

1-year warranty on all upholstered surfaces.

Additionally, please be aware of the following important information:

It is the sole responsibility of the purchaser to instruct end users or staff personnel on the proper and safe use of ALL equipment and to strictly follow these guidelines. Additionally, it is recommended that users have their physical health evaluated before using any exercise equipment.

Products Included Under Warranty & Liability

 

PL-CHSTPRESS-B	Fight Series Plate Loaded Chest Press
BNCH-OLY-FLT	Flight Series Plate Loaded Flat Olympic Bench
PL-INCPRESS-B	Flight Series Plate Loaded Incline Chest Press
PL-PULLDOWN-B	Flight Series Plate Loaded Lat Pull-Down
PL-LOWROW-B	Flight Series Plate Loaded Low Lat-Pull
PL-LEGPRESS-B	Flight Series Plate Loaded Vertical Leg Press
PL-HIPTHR-B	Flight Series Plate Loaded Hip Thrust
PL-SHLDRPRESS-B	Flight Series Plate Loaded Shoulder Press

 

 

 

 

 

 

American Barbell warrants that the following American Barbell products shall be free from defects in material and workmanship for a period of three (3) years from the date of delivery to the original customer. American Barbell Solid Head Urethane Dumbbells/Fixed Barbells (Series IV), American Barbell Rubber Olympic Weightlifting Plates, American Barbell Aluminum Cable Attachments, and American Barbell Urethane

Fractional Plates (excluding wear and tear). This limited warranty is prorated based on time in service and may end at any time prior to 3 years if the applicable product becomes unusable for reasons other than defects in workmanship or material.

Products Included Under Warranty & Liability

DBAB4-GREY-XR Series IV Urethane Dumbbells DBAB4 10-Sided Urethane Dumbbells

OPAB4 Rubber Olympic Plates

FRU Kilo Urethane Fractional Plates

AT-RCB US Made High-Strength Aluminum Revolving Curl Bar AT-RSB US Made High-Strength Aluminum Straight Bar

AT-PVB US Made High-Strength Aluminum Revolving Press down V-BAR AT-LPB US Made High-Strength Aluminum LAT Pulldown Bar

AT-SRCH US-Made High-Strength Aluminum Seat Row Chinning Handle

 

 

 

 

 

 

 

American Barbell warrants that all Rubber bumper plates, not specifically mentioned above, shall be free from defects in material and workmanship for a period of one (1) year from the date of delivery to the original customer. This limited warranty is prorated based on time in service and may end at any time prior to 1 year if the applicable product becomes unusable for reasons other than defects in workmanship or material. All plates must be used properly on approved wood or rubber platforms or rubber floors with a minimum thickness of 12MM. The original customer is responsible for all shipping charges regarding replacements.

Products Included Under Warranty & Liability

BPS3 Black LB Sport Bumper Plates

BPS3 Black KG Sport Bumper Plates

BPS3 Color LB Sport Bumper Plates

BPS3 Color KG Sport Bumper Plates

 

 

 

 

 

 

American Barbell warrants that the following products, including Small Size Beauty Bells/Hex Dumbbells, Import Cable Attachments, Medicine Balls, Slam Balls, Wall Balls, Kettlebells, Nylon Straps, and Suspension Trainers, shall be free from defects in material and workmanship for a period of one (1) year from the date of delivery to the original customer. This limited warranty is subject to end at any time before the one-year mark if the product becomes unusable due to reasons other than defects in workmanship or material.

Products Included Under Warranty & Liability

DBHX2 Hex Dumbbells

DBB Beauty Bell Dumbbells

KB American Barbell Cast Kettlebells

MB American Barbell Medicine Balls

MBSL2 American Barbell Slam Balls

MBPW American Barbell Ballistic Wall Ball 2.0

MBH American Barbell Premium Honeycomb Wall Ball

STR-SS Sled Strap

AT-BLP-E Parallel Grip Bent LAT Pulldown Bar-Solid (34")

AT-LPB-E Revolving Lat Pulldown Bar-Solid (48")

AT-RCB-E Revolving Solid Curl Bar

AT-RSB-E Revolving Solid Straight Bar

AT-PVB-E Rotating Solid Pressdown V-Bar AT-SRCH-E Seated Row Chinning Handle Solid

AT-NSH-E Nylong Strap Single Pulley Handle (PAIR)

AT-PRR-E Pressdown Rope

 

 

 

American Barbell offers the following warranties for our products:

 

American Barbell Rack & Rig and Steel Equipment:

• Limited lifetime structural warranty against factory defects from the date of delivery to the original customer.

 

All moving parts:

• 3-year warranty against manufacturer defects. Please note that this 3-year warranty coverage may end before the full term if the product becomes unusable due to reasons other than defects in workmanship or material.

 

Powder coat, Paint, and Upholstery:

• 90-day warranty against manufacturer defects.

 

Additionally, please be aware of the following important instructions:

• All equipment must be properly secured to the floor or wall to stabilize and prevent rocking on uneven surfaces or tipping over.
• This should be carried out by a licensed contractor using the correct anchoring materials.
• All hardware must be properly tightened, and assembly instructions must be followed. American Barbell is not responsible for improperly assembled products or products where all hardware is not tightened, inspected regularly, or used properly.

Products Included Under Warranty & Liability

GGR American Barbell Garage Gym Rack SQSD-PU American Barbell Pullup Squat Stand SQSD-B American Barbell Squat Stand

ECORG-HR American Barbell Half Rack

PRS-36 American Barbell Rack 36

PRS-48 American Barbell Rack 48 ECORG-PRP American Barbell Rack Package BNCH-FLT-UT Flat Utility Bench

BNCH-ADJB Multiple Adjustable Bench 0 - 75 Degree (Black Upholstery)

 

 

 

 

 

 

American Barbell warranties for the following products are as follows: Jump Ropes

Rubber Bands and Rubber Tubes Foam Mats

Any wood products Straps

These items are covered by a limited warranty for a period of ninety (90) days from the date of delivery to the original customer. Please note that the ninety (90) days warranty coverage may end before the full term if the applicable product becomes unusable due to reasons other than defects in workmanship or material.

Products Included Under Warranty & Liability

JR-4 American Barbell Speed Jump Rope

BND-Micro Color Strength Bands

RT-LP-BLK Black Resistance Tubes

RT Color Resistance Tubes

MAT-3FM Gray Tri-Fold Gym Mat

PB-W American Barbell Wood Plyo Box 30"x 24"x20"

AB-WHEEL American Barbell Ab Wheel in Black

 

 

 

 

 

 

American Barbell warranties the following product, Training (Battle) Ropes, for a limited period of thirty (30) days from the date of delivery to the original customer. Please note that the thirty (30) days of warranty coverage may end before the full term if the applicable product becomes unusable due to reasons other than defects in workmanship or material.

Products Included Under Warranty & Liability

ROPE-SL-30-1.5 - 1.5 Training (Battle) Rope 30' ROPE-SL-50-1.5 - 1.5 Training (Battle) Rope 50' ROPE-SL-30-1.5 - 2.0 Training (Battle) Rope 30' ROPE-SL-50-1.5 - 2.0 Training (Battle) Rope 50'

 

 

 

 

 

American Barbell warranties the following product, Proloc Collars, for a limited period of two (2) years from the date of delivery to the original customer. Please note that the two (2) years of warranty coverage may end before the full term if the applicable product becomes are unusable due to reasons other than defects in workmanship or material.

Products Included Under Warranty & Liability

CLR-MAG American Barbell Proloc Collar - Magnetized (Pair)

 

 

American Barbell Eagle Bike – Warranty Statement

American Barbell takes pride in the quality and durability of our products, and we offer the following warranty as a testament to our commitment to excellence.

 

Warranty Coverage

American Barbell warrants the Eagle Bike (the "Product") to be free from defects in materials and workmanship under normal use and conditions, as per the guidelines in the User Manual, for a period of two years from the original date of purchase.

 

 

During this warranty period, American Barbell will repair or replace, at its discretion, any part of the Product that proves to be defective or non-compliant with this Warranty at no extra charge to the customer. It is the responsibility of the Product Owner to bear any labor costs involved.

 

 

This Warranty is valid only upon presentation of the original Proof of Purchase.

 

Exclusions from Coverage

The following are not covered under this Warranty:

 

•          Routine wear and tear of parts such as foot pedals, wheels used for transportation, rubber grips, and plastic caps.

•          Damage or defects resulting from improper storage, assembly, alterations, modifications, or misuse.

•          Any signs of improper assembly including, but not limited to, compromised wiring or stripped nuts and pedals.

•          Accidental or intentional damage, including but not limited to scratches, dents, tears, torn seats, or cosmetic impairments.

•          Any malfunction or damage that arises due to neglecting the maintenance guidelines specified in the User Manual.

•          Any issues such as noises (e.g., squeaks, rattles) resulting from inadequate or skipped maintenance.

 

Furthermore, this Warranty does not apply to the Product if it is:

 

•          Used with any non-American Barbell manufactured or supplied component.

•          Modified in any manner.

•          Subjected to abuse, neglect, accidental damage, or misuse.

•          Operated with incorrect power sources.

•          Repaired by anyone other than American Barbell or its authorized service agents.

 

In cases where a Product is ineligible for warranty service, a repair estimate will be provided. The original purchaser is responsible for all labor costs and any expenses related to the transportation of the Product for servicing. This Warranty is void if there is any evidence of tampering, alteration, or forgery of proof-of-purchase documents. This Warranty applies exclusively to Products purchased from American Barbell.

 

 

 

 

 

 

 

Material   Structural Welds   Frames   Bushings/Bearings/Pulley Wheels/Cables/Guide Rods   Upholstery/Grips/Wheels/Wood Items

Warranty   Limited Lifetime* Limited Lifetime*   5-year   3-Years   90-Days

 

 

 

Items sold as 'Discontinued, Closeout, and/or Blemished' are not covered by any American Barbell warranty. These items are sold as-is and are considered final sale, with no returns available.

 

 

 

 

 

American Barbell's warranty obligations, as listed above, do not apply to any parts of products sold hereunder that have experienced normal wear and tear, have an inherently shorter lifetime than the stated warranty period, or have been damaged due to negligent or faulty use, alteration, maintenance, storage, or handling by the buyer.

 

 

 

 

 

 

 

 

Third Party Sellers

1. In the event a 3rd party purchases and resells American Barbell products, the warranty period will begin no later than 60 days after delivery to 3rd party purchaser.

Pro-Rated Allowances

2. After a period of six months, all warranty claims will be subject to a time-pro-rated allowance, which consists of the pro-rated percentage of the total years covered. In all warranty claims or replacements, the Customer is responsible for any shipping charges.

 

Obligations

3. American Barbell's obligations under the aforesaid warranties shall be discounting, repairing, or replacing American Barbell products, which, if properly used and maintained as outlined in the enclosed Proper Care and Maintenance insert, are proved effective in material or workmanship. Such discount, repair, or replacement shall be American Barbell’s sole obligation and buyer’s sole remedy hereunder and shall be conditioned upon (a) the buyer’s inspection of the defect, (b) American Barbell’s receipt of written notice of any alleged defect within fourteen (14) days after such or replaced pursuant to this warranty will be warranted for the remainder of the original warranty period. Upon American Barbell’s request, the Buyer shall promptly provide samples and other evidence of and shall allow American Barbell’s representative access to the alleged defective products. Claiming an alleged defect does not relieve the buyer of any of its payment obligations to American Barbell. Buyer must not return any alleged defective products without American Barbell’s prior written consent. Buyer agrees to reimburse American Barbell for all costs and expenses associated with any return of products authorized by American Barbell. Receipt of inspection of returned products by American Barbell shall not be deemed an admission of any alleged defect.

Additional Information

4. Any suggestions by American Barbells or American Barbell’s agents regarding the application or suitability of products shall not be construed as an express warranty unless confirmed to be such in writing by American Barbell.
   1. THE WARRANTY EXPRESSED HEREIN SHALL BE IN LIEU OF ANY OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABLITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND IS IN LIEU OF ANY AND ALL OTHER OBLIGATIONS OF LIABILITY ON AMERICAN BARBELL’S PART.
   2. ANY PRODUCTS THAT, BY AGREEMENT OF THE PARTIES ARE OF LESS THAN AMERICAN BARBELL’S STANDARD QUALITY ARE SOLD “AS IS”.
5. Except as otherwise agreed in writing, American Barbell’s liability with respect to products shall be limited to the warranty as provided above and shall be further limited to the purchase price.
6. To the maximum extent permitted by applicable law, American Barbell shall not be subject to any other obligations or liabilities, whether arising out of breach of contract, warranty, tort (including negligence and strict liability), or other theories of law, with respect to products sold by American Barbell, or undertakings, acts or omissions relations thereto. To the maximum extent permitted by applicable law, under no circumstances will American Barbell be liable for any incidental or consequential damage or for any other loss of business arising in connection with this agreement or with the use or liability to use American Barbell’s products furnished under this agreement. American Barbells sole liability and buyer’s sole remedy is limited to:
   1. Repair or replacement of defective products, or
   2. American Barbell’s option is a discount purchase price. The remedies set forth in this agreement shall apply even if such remedies fail in their essential purpose.
7. Without limiting the generality of the foregoing, American Barbells specifically disclaims any liability for property of person injury damages, penalties, special or punitive damages, damages for lost profits or revenues, loss of use of the products or any associated equipment, cost of capital, cost of repairs the foregoing the precuts subject to American Barbell’s warranty performed by a person other than American Barbell without American Barbell’s written consent, cost of substitute products, facilities or services, downtime or slow-down costs or for any other types of economic loss, and for claims of buyer’s customers or any third party for any such damages. American Barbell disclaims any liability for any claim, whether in contract or in tort, which arose more than one year prior to the initiation of arbitration or litigation by the buyer against American Barbell.

1        The buyer agrees to cause its customers and anybody in the chain of manufacturing supply and distribution, including the end customer, to be bound by limitations of liability substantially equal to those contained in this agreement.

 

American Barbell reserves the right to make changes in the design and/or materials without formal notice. Rubber products are not intended for use on concrete floors. Note: Rubber products should not be cleaned with detergent or acetone-based cleaners. Please clean rubber products with a damp cloth only. The purchaser is solely responsible for the purchase of all American Barbell products. Improper use may result in personal injury or death. At the time of purchase of any American Barbell product, the purchaser acknowledges awareness of the risk of personal injuries arising from the use of the product and shall be solely liable for any personal injury/damages arising from its use.

1.      In no event will American Barbell be liable for any special, indirect, incidental, or consequential damages of any character, whether in contract or tort.

2.      Before using the products, the user shall determine the suitability of the product for his/her/its intended use and the user assumes all risk and liability in connection therewith.

Arbitration and Governing Law

1        All disputes arising under this agreement shall be settled by final and binding arbitration in Las Vegas, Nevada, under current U.S. law. The parties may agree on the selection of a single arbitrator, but in the event that they cannot agree, each party shall select an arbitrator, and the two selected arbitrators shall select a third arbitrator. The award by the arbitrators shall be final, and judgment upon the award rendered may be entered in any court having jurisdiction thereof.

2. Governing Law. The parties agree that this agreement, any sales thereunder, or any claim, dispute, or controversy (whether in contract, tort, or otherwise, whether pre-existing, present, or future and including statutory, common law, and equitable claims) between American Barbell and the buyer arising from or relation to this agreement, it is interpretation, or the breach, termination or validity thereof, the relationships which result in from this agreement any related purchase shall be governed by the laws of the U.S., without regard to conflicts of law provisions.

 

 

 

 

 

REGULAR MAINTENANCE AND CHECKING FOR WORN OR DAMAGED PARTS

1. DO NOT use any equipment that is damaged or has worn, broken, or missing Use only replacement parts supplied by American Barbell.
2. MAINTAIN WARNING LABELS AND INSTRUCTIONAL PLACARDS: Do not remove warning labels or instructions for any reason; they contain important information. If any of these items are missing or not legible, please contact American Barbell for a free replacement.
3. SECURING EQUIPMENT: All equipment must be properly secured to the floor to stabilize and prevent rocking on uneven surfaces or tipping over. This should be carried out by a licensed contractor using the correct anchoring materials. Refer to specific warnings on page 2.
4. MAINTAIN ALL EQUIPMENT: Preventative maintenance is crucial for the smooth operation of equipment and to minimize liability. Regular inspections of ALL equipment are necessary.
5. MAINTENANCE OR REPAIR: Ensure that any person adjusting or performing repairs of any kind is properly trained to do so. American Barbell offers service and maintenance training at our company facilities or in the field upon request if proper arrangements are made.

For more details on American Barbell’s product safety guidelines, please click here.

 

Product Guidelines:

Urethane and Rubber Products: Do not clean rubber or urethane products with detergent, acetone, or solvent-based cleaners. Avoid placing or storing these products in direct sunlight or in damp and humid environments, as these conditions can contribute to product deterioration.

Dumbbells: Do not drop dumbbells in an uncontrolled manner from any height exceeding 0.6 meters (24 inches). Regularly inspect dumbbells for signs of damage and ensure that the heads are securely attached to the handles. Please note that damage from dropping is not covered under warranty. Chrome handles should not come into contact with metal surfaces on racks or other handles, as this can damage the chrome finish.

Fixed Weight Barbells: Only store fixed-weight barbells on racks approved by American Barbell, ensuring that the racks provide protection for the bars where they contact the rack. All metal catches can damage the bars and are not covered under warranty. Do not use any workout bar that has loose, missing, or broken parts. Contact American Barbell immediately for resolution options.

Olympic Weightlifting Plates: Non-bumper plates should never be dropped in any circumstance, as the cast iron inner core may break. This is not covered under warranty.

Olympic Weightlifting Barbells: The hard chrome plating used on American Barbell Olympic bars is resistant to chipping and peeling, making it much safer than regular chrome. If you notice visible rust, it must be removed immediately, as rust can impair the structural integrity of the bar. This includes stainless steel bars. Store bars only on approved racks equipped with workout bar protection features. Brush chalk out of the knurl regularly with a stiff stainless steel wire brush, as chalk can trap moisture and accelerate corrosion. For ceramic-coated or black zinc bars, use a stiff nylon brush instead. Do not use any workout bar that has loose, missing, or broken parts. Contact American Barbell immediately for resolution options. "Closeout" Barbells are considered final sales and do not include a warranty.

Kettlebells: Kettlebells are not to be dropped under any circumstance, as doing so may cause serious injury and property damage. Additionally, the product warranty does not cover kettlebells that have been dropped or misused.

Cable Attachments: Do not use cable attachments if there are any visible signs of wear or missing parts. Refer to the specific warning documents that accompany the product and/or the safety page. For any additional questions or support, please contact American Barbell.

Gymnastic Rings & Straps and/or Suspension Training Systems: Gymnastic rings, straps, and suspension training systems come with strict safety warnings for both setup and use. Do not use them if any parts are loose, worn, or missing. Never attempt any exercise where the user is upside down, including any straps where the user is hanging, such as hanging ab straps. See specific warnings and maintenance requirements on the individual sheet enclosed with your order.

Rubber Bands, Ropes, Straps, or any other accessories: These items should be inspected daily for signs of wear. Note that functional training ropes are for ground use only and should not be used for hanging or climbing.

Proloc Collars: Safety & Product Care: PROLOC collars should never be used to retain weights for overhead liftings, such as 'tricep extensions or 'pullovers.’ Furthermore, PROLOC collars are not designed to hold weight plates in a vertical orientation, where the full weight of the plates bears on the collar only. Never rely on a barbell collar to secure weight above any part of yourself or another person. If a PROLOC collar is thought to be defective, damaged, or not  working properly, it should never be used, as it may lead to injury. A damaged PROLOC collar should be removed from use immediately. If any PROLOC collar fails under warranty, please contact your place of purchase or PROLOC collars via email at PROLOCcollars@aol.com. While PROLOC collars require no special maintenance or care, they should be treated with care. Avoid dropping, throwing, or crushing your PROLOC collars, as rough handling can void the warranty, and shorten their lifespan and compromise user safety.